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Timber Information

Please be aware that all of our timber products—including fencing, structural, joinery, and decorative timber—are natural materials and may display characteristics inherent to wood.

While many of our timbers are seasoned (kiln-dried) to reduce internal moisture and minimise movement such as bending, twisting, or warping, some movement may still occur over time due to environmental conditions.

As a natural product, timber may also exhibit the following features:

Splits and shakes (natural cracks or separations in the grain)

Knots and knot holes

Colour variations between boards or within the same piece

Grain pattern differences

Surface checking or minor imperfections

Nominal sizing – all timber dimensions are approximate and not finished sizes

Distortion after pressure treatment – joinery and kiln-dried timbers may distort after treatment, which is beyond our control and non-refundable

These characteristics are not considered defects, but rather part of the unique beauty and authenticity of real wood. We recommend allowing timber to acclimatise to its environment before installation and following best practices for storage and handling.

If you have specific requirements for appearance or performance, please contact our team before making a purchase.