How to get in touch with NWTT
How to get in touch with us
In this blog I will discuss the many ways in which you can get in touch with us, we pride ourselves on great customer service and want to make getting in touch with us as accessible as possible for everyone.
Give us a call!
We have 5 different branches throughout the North West which you can call for all your DIY needs, our staff will be happy to take your calls and provide you with any assistance needed on enquiries, orders and even if you’re just looking for a price! You can find all our branch telephone numbers here.
Drop us an email!
For general enquiries, we have an email you can contact at any time, and between the hours of 7:00am – 5:00pm on weekdays and 7:00am – mid day on Saturdays a response will be provided. If you would like to contact us through this method, give email@example.com an email!
Join our live website chat!
On weekdays, between the hours of 8:30am – 4:30pm we operate a live chat service through our website, for all your queries on placing orders, where to find a product, delivery costs, quotes as well as checking if we deliver to your area and many more. So if you ever find yourself stuck on our website, just look to the bottom right of the page and you will see the pop up to get on a chat with our operator.
Follow us on Social Media!
You can find us on Facebook, twitter and Instagram where our DM’s are always open, our team are happy to take all your queries you may have either on Facebook messenger, Instagram DM’s or Twitter messages. So why not drop us a follow and help will be just one click away!
Come In store and see us!
As well as being able to contact us through various methods, we’re also happy to help you our in store also! Our shop counter staff in all 5 of our branches will be able to assist you with anything you may need, as well as our yard workers who you can find on site who will be able to provide you with all the right answers for your Timber needs.
Whichever you choose to contact us, one thing will always be the same, we will give our best efforts to provide you with a service of a high standard and aim to answer all your queries to the best of our ability as well as in a timely manner.